Crew Operations Officer
Department: Flight Operations
Job Level: A
Report to: Crew Operations Executive
The Crew Resources (CR) team of the Flight Operations Department (FOP) is now looking for Officers to support the deployment of cockpit crew and cabin crew in Crew Operations Office.

Key Responsibilities:
  • Maximize crew satisfaction by ensuring operational requirements are met legally and cost effectively
  • Contribute to overall performance and continuous improvement process of the team
  • Responsible for manpower reassignment in Crew Operations, Cockpit Crew training; and Crew Resources Desk
  • Rotate to the different streams in aim to further enhance job knowledge and skills in crew resources management subject to business requirements
  • Handle real time operational problems and provide sensible and logical solutions
  • HKDSE: Minimum Level 2 or equivalent in 5 NSS subjects including English Language (“attained” for ApL subjects or Grade E for other language subjects) OR a minimum of HKCEE standard with a pass or Grade 2 in English (Syllabus B)
  • Minimum of 2years' airline experience with understanding of CX policy/objectives
  • Customer-focused, highly change-oriented and flexible personality
  • Good interpersonal and communication skills with polished telephone manner
  • Strong analytical ability and a good team player
  • Knowledge of industrial and CAD rules & regulations and airline schedules would be advantageous
  • Fluent in spoken English and Cantonese
  • Willingness to perform shift duties (includes weekends, public holidays and overnight) and ability to work under pressure

Application deadline: 12 January, 2018

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly Data Protection Officer
Post Details
Posted By Cathay Pacific Airways 國泰航空
Cell Phone -
Email -
Salary Negotiable
Payment Not Applicable
Location New Territories : Islands District
Industry Transport
Classification Transportation / Logistics : Aeronautics and Astronautics, Freight, Inventory / Warehousing , Other, Shipping, Transport
Job Type Full time
Working time Shift
Working days Shift
Qualification Form 5

Jobs data
Company Name:
Cathay Pacific Airways 國泰航空
Job Title:
Crew Operations Officer
Post Date: