Operation Officer, Customer Service

Ref: T1CS18-0187-02

Responsibilities:
• Provide high quality face-to-face customer services and accurate information at the Customer Services Counters or service podiums to airport users
• Assist in the collection of accurate data from airport users for operation planning and further process and analysis
• Assist in preparation of relevant reports on faults and repairing needs to ensure service delivery per pre-set standards 
• Required to work on shift duties (including overnight shift duties)

Requirements:
• Secondary level or above with at least 1 year's relevant working experience, preferably in airline operations environment or property management field, hands-on customer service experience in high end malls or high passenger flow environment
• A good team player, detail-oriented, enthusiastic and motivated
• Strong communication and interpersonal skills
• Good spoken English and Chinese (Putonghua and Cantonese)

Closing date: 29  May 2018

Post Details
Posted By Hong Kong International Airport 香港國際機場
WebSite
Cell Phone
Email -
Salary Negotiable
Payment Not Applicable
Category
Location Hong Kong
Industry Transport
Classification Sales / Customer Service / Business Development : Customer Service
Job Type Full time
Working time Shift
Working days Shift
Qualification Form 5
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Jobs data
Company Name:
Hong Kong International Airport 香港國際機場
Job Title:
Operation Officer, Customer Service
Post Date:
2018-05-23