Administration Coordinator
Department: Global Business Services

Job Level: B

Reports to: Head of Global Business Services

GBS will be Cathay Pacific's trusted partner in establishing end to end processes and services to deliver value through simplification, innovation and automation. The ultimate purpose of this role is to provide support to the Global Business Services operations with over 100 employees by assisting the Head of GBS and also handling administrative tasks for the whole department.

This role is also expected to be responsible for facilities management and office administration, for organising departmental meetings and activities, as well as to provide assistance on project management and resources management.

Key Responsibilities:

Facilities management 
  • Logistic support to the integration of new teams (e.g. move, courier accounts, system access, batch access, etc.)
  • Liaison with JLL and PSD on office renovations/design/maintenance
  • Training/meeting room coordinator
  • Safety/occupational health coordinator
  • Fire marshal representative
  • Maintain the GBS headcount & internal staff movement list, non-CPA list and learning & development tracker
  • Maintain the GBS seating plan
  • Maintain the GBS org chart
  • Manage the external resources (CPP) and liaise with the recruitment agencies to hire and maintain their contracts/agreements
  • Manage the medical/maternity grounded crew resources (MG crew) and liaise with ISD to hire and manage their attendance and performance via the team leads
  • Manage on-boarding arrangement for new people (CPA & MG crew) who join GBS
  • Manage on-boarding arrangement for non-CPA who join GBS (e.g. arrangement of IT access, IT asset and CX ID card)
  • Conduct induction for new people who join GBS
  • Track non-CPA data privacy training status
  • Maintain non-CPA e-learning account list
  • Manage off-boarding arrangement (return of CX assets and access cards, etc.) for non-CPA leavers
  • Maintain birthday lists
Stationery/Corporate Orders, and Assets: 
  • Raise PO for stationery requests, ensure inventory is checked to ensure stock such as toner/cartridges are replenished. Ensure the costs of these orders are managed well and kept to minimum budget.
  • Annual orders for CX and KA collaterals. Coordinate orders from team and collect monies
  • Maintain GBS asset list (e.g. monitors, laptops, desktops, dockings, etc.      )
  • Be the contact person for CSL on corporate phones etc.
  • Organise large scale meetings/training and department events
GBS team site 
  • Maintain the day-to-day updates of GBS team site in intranet
  • Admin 
  • Ensure the department is compliant with corporate policy. Maintain gift registers, etc.
  • Prepare budget for stationery
  • GBS subscriptions (e.g. Survey Monkey)
  • Duty Travel for non-CX team members, and hotel booking coordination for GBS group
Qualifications & Experience:
  • Tertiary education in Business administration, Human Resource or related discipline
  • As least 5-10 years working experience in office Admin, HR and project background is preferable
  • Proactive, detail-oriented and independent
  • Strong sense of responsibility, well-organised and able to handle multi-tasks effectively and prioritise works to meet tight schedules / deadlines
  • Proficiency using MS Office (Excel, PowerPoint and Word)
  • Proficient in both written and spoken English and Cantonese
  • Excellent skills in communications, negotiation, office management and time management
  • Experience in office renovation is a plus
  • Understand and maintain a high level of confidentiality 
Key Competencies:
  • Developing Professional Expertise
  • Analysis and Problem-Solving
  • Planning & Organising 
  • Continuous Improvement & Innovation
  • Teamwork and Building Partnership
  • Communication Skills
Deadline for application: 8 March 2019

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
Post Details
Posted By Cathay Pacific Airways 國泰航空
Cell Phone
Salary Negotiable
Payment Not Applicable
Location New Territories : Islands District
Industry Transport
Classification Administration and Human Resources : Administrative / Operational manager, Clerical / Reception, Human Resources, Other, Secretary / Personal Assistant, Training and Development
Job Type Full time
Working time Morning
Working days Monday to Friday
Qualification Degree or Above

Jobs data
Company Name:
Cathay Pacific Airways 國泰航空
Job Title:
Administration Coordinator
Post Date: