Account Manager - Israel
Reports to                                                                      Head of Sales
Indirectly reports to                                                      Regional Head of Marketing and Sales

Responsible for (positions)                                         N/A

Location/Country                                                          Israel

Employment Condition                                                Full time/Permanent

Terms of Reference for                                                Cathay Pacific Airways Ltd

Job Level                                                                       A     


To achieve and exceed the agreed sales targets through intelligent use of data.  Continuously seek to acquire new business and establish Cathay in new markets while proactively negotiating and managing existing Corporate Accounts and Trade partners as the brand of choice.

Key responsibilities and tasks:

Revenue Generation
  • Acquire high value accounts and business trade partners and TMCs as per agreed targets using an insights driven approach
  • Initiate and follow up on sales actions, obtain sales leads and dynamically seek new business from the relevant sales channels
  • Assist in transforming the culture from one of relationship selling to a insights-driven smarter selling Sales force
  • Engage in consultative and insightful selling techniques and services with an enhanced focus on new business development
  • Ensure strong focus is given to seeking opportunities in the MICE (meetings, incentives, conferences and exhibitions) market including renewals and repeat business
  • Engage in consultative and insightful selling techniques and services with an enhanced focus on new business development
Portfolio Management
  • Manage the local relationship for Global Trade and Corporate Partners
  • Service the existing portfolio in order to maintain and grow the value (focusing on revenue not necessarily the growth in portfolio size)
  • Make regular sales visits to clients to conduct presentations, seminars, provide updates on products and services in order to enhance sales opportunities and facilitate sales
  • Ensure that prioritisation allows for focus on the top revenue generating Corporate Accounts and trade partners 
  • Seek ways to improve the quality of the revenue generated by the portfolio
  • Negotiate rates, discounts, commissions and contracts in a timely manner against a background of data and yields the best return on investment and have a mutually beneficial outcome 
  • Ensure that a cohesive sales activity and marketing plan is in place and managed with each incentivised trade partner
  • Search for new corporate sales leads through the Trade Partners and ensure these are passed on to the Corporate Sales teams
  • Be the airline’s ambassador within the portfolio to maintain strong relationships ensuring positive strong brand position
  • Manage the cost of sale needed to generate the revenue within the mandated parameters
  • Closely monitor the effectiveness of incentive schemes by conducting regular and timely performance reviews in order to maximise available and potential sales opportunities
  • Promote the use of new tools and technology to enhance communication, convenience, efficiency and service experience
  • Ensure knowledge and application of MICE and specialty segments (marine, energy resources and humanitarian) to assist in revenue generation and adoption within the portfolio
  • Drive adoption and penetration of Business Plus
  • Utilise to manage new and existing customers and sales activities
  • Utilise PRISM to manage corporate accounts
  • Represent Cathay at industry and networking events
  • Any other reasonable task as requested
  • Emergency and Accident and Crisis Response responsibilities as required
Qualifications / Experience:

 Academic qualifications
  • Certification in a relevant Sales business field
Knowledge, skills, training and experience
  • A minimum of two years recent experience in Sales
  • Knowledge of, or experience in, the airline industry is a distinct advantage
  • Excellent communication and interpersonal skills
  • Demonstrable networking and relationship management skills
  • Good negotiation skills 
  • Good level of PC literacy in Word, Excel and PowerPoint
  • Knowledge of PRISM, MIDT and Sales Force Automation tool is preferred
  • Adaptive to and embraces constant change
If you believe you have the skills and experience to succeed in this role, please send your CV to the careers site outlining your suitability for this position by 17th March 2019.

All applicants must have the right to live and work in Israel.  We are unable to assist applicants with visa or work permit applications.

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
Post Details
Posted By Cathay Pacific Airways 國泰航空
Cell Phone
Salary Negotiable
Payment Not Applicable
Location New Territories : Islands District
Industry Transport
Classification Accounting and auditing : Audit / Tax, Accounting / Treasury, Enterprise, Other
Job Type Full time
Working time Morning
Working days Monday to Friday
Qualification Certificate / Diploma

Jobs data
Company Name:
Cathay Pacific Airways 國泰航空
Job Title:
Account Manager - Israel
Post Date: