CoolJobz / HKGoodJobs is a great innovative startup. We aim to provide an efficient job search platform for both employers and job seekers with efficient strategy. We own the largest Social Media Recruitment platform network in Hong Kong with over 6,000 employers and 350,000 candidates. Join us and develop your potential rapidly in a challenging and multicultural environment. 
Assistant Manager, Contract Management 【P2P Reward】
Our Client is a leading financial services group in Hong Kong, which provides banking, insurance, financial and other related services in Hong Kong, Macau and Mainland China.

Job Duties:
  • Govern performance of the outsourcing vendors by monitoring daily operations and track the agreed service levels
  • Identify performance gaps of the outsourcing vendors and take necessary actions to assure the agreed service level will continuously be met
  • Review regularly and maintain deliverables of the outsourcing vendor (e.g. reports, procedures, manuals and contracts)
  • Negotiate with the outsourcing vendor for improvement on user concerns and complaints
  • Review service requests from users of the bank, give recommendations on how the required services should be structured and executed
  • Analyze pricing structure and the bank’s service usage practices to recommend ways to avoid variable charges that the bank would otherwise have to pay
  • Prepare annual budget, cost allocation report and handle financials for the outsourcing arrangement
  • Coordinate annual Incident, Problem and Change trainings

  • University degree in Information Technology or related disciplines
  • Banking exposure is preferred
  • At least 8 years’ experience in IT outsourcing governance
  • Knowledge in IT or print centre outsourcing is advantageous  
  • Proficient in financial matters
  • Strong communication skill and English written skill
  • Mature and able to work under pressure
  • Good analytical skill and have can-do attitude

  • North Point
How to Apply:
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send your full resume with your expected salary to

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Post Details
Posted By CoolJobz
Salary Negotiable
Payment Not Applicable
Industry Banking / Finance
Classification Information Technology : Hardware, Mobile / Wireless communications, Network / Support, Other, Project Management, Software Development, Webmaster / SEO
Job Type Full time
Working time Morning and Evening
Working days Monday to Friday
Qualification Degree or Above

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Job Title:
Assistant Manager, Contract Management 【P2P Reward】
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